Automotive Services

You only have to look around our cities and roads to see that people and things moving around via ground transport remains a critical consumer and business need.

While the number of vehicles continues to grow, and the vehicle remains critical for many consumers and businesses, almost everything about them is changing or under pressure.

What we’re seeing:

• Digital is forcing business model change, with all participants having to migrate to offer multi-channel options
• Working with fleets to deliver market-leading solutions or talking to the range of in-life solutions to keep the vehicle on the road like breakdown, SMR and accident management
• From ownership to leasing and rental; consumers and businesses are moving towards monthly-paid finance, bundles and subscriptions
• Transition to new powertrains (EV & hydrogen) is driving charging needs and new entrants
• Sophisticated and complex vehicles with driver assistance technology and connected cars are transforming repair needs and raising costs

• Chronic skills and human capital shortages exist in technician and wider blue-collar labour
• Investment in software, data and technology across the ecosystem is needed to handle these growing changes and pressures

These trends drive business change, new opportunities and new competitive threats in automotive more than ever before.

We support businesses and investors across the landscape from manufacturing, distribution of new and used vehicles, finance/leasing/rental, insurance, service and repair, remarketing and end-of-life.

At the heart of what we do is understanding the strategic and commercial position of our clients in the complex and changing auto landscape. We develop innovative strategies and support decisions on growth strategy, pricing, multi-channel, segmentation and customer insight. We also support transactions and strategic business planning.