Bericht Montag 6th November 2023

Building loyalty through paid memberships & subscriptions

Inhalt des Berichts

Consumers have become more discerning with their subscription repertoire, with money-saving options being the preferred benefit.

54%

Of consumers said good value is the most important consideration

Components for success

A SIMPLE, HIGH-VALUE HOOK

Making members pay for benefits gives a strong incentive to maximise their value, helping to capture share of wallet and lock-in the best customers.

of

An increasing number of travel, leisure, and hospitality businesses are launching paid membership and subscription programmes.

Many are finding that giving customers exclusive benefits, rewards, or product access in exchange for a one-off, monthly, or annual fee can be an effective strategy to drive new revenue streams, build customer loyalty, and increase lifetime value.

In this context, throughout our latest insight we delve into the current offerings in the market, examine consumer motivations, and, most importantly, shed light on what it really takes to make a loyalty programme commercially valuable.

_

Have you already launched a membership or subscription service, but think there’s untapped potential?

Alternatively, maybe you’re considering one but are uncertain about how to approach it for maximum value.

Either way, we can help you take the lead on seizing the opportunity and build long-term value for both business and customer alike.

To find out more about our experience in the leisure space get in touch with out experts.

Wichtige Ansprechpartner/-innen

John Franklin

John Franklin

Partner & Global Analytics Lead

Vorgeschlagene Berichte

Alle Berichte anzeigen

Freitag 22nd März 2024

Long Distance Travel Market

A comprehensive market study covering the global long-distance travel market, with a specific focus on long-distance coach and train.
Bericht lesen

Dienstag 21st April 2020

Keep calm and play on: The rise of Digital Leisure

Perspectives on the growth of Digital Leisure and the characteristics of a winning model
Bericht lesen

Freitag 22nd März 2019

The OC&C Fundex 2019: How was it for you?

Hospitality & Leisure is a fantastically diverse sector, but one thing unites every single leisure brand out there – the importance of creating a...
Bericht lesen

Dienstag 1st März 2016

Going places

Times have been particularly tough for Travel, Transport and Logistics (TTL) operators, with the profits of leading brands such as Holiday Inn, Hertz and...
Bericht lesen