Government Services

We help public sector entities achieve 21st century performance levels, in a world of fiscal squeeze and rising service expectations.

Our clients are typically suppliers to government, whether BPO, software or infrastructure services firms. We also work directly with government agencies and NGOs.

Challenges we work on include:
  • Re-designing processes to transform cost and service levels
  • Transformation of supply chains in services, BPO, infrastructure and software
  • Assessment of public-private-partnership opportunities – from both buyer / vendor perspectives
  • Understanding buyer behavior amongst government organizations
  • Development of world-class B2G strategies and value propositions
  • Organization and capability development
  • Workforce efficiency